This is an add-on of the popular free plugin SupportCandy. Please install the free plugin first before using this add-on. You may have customers which is an organisation or company and requires multiple people to create tickets and each others ticket should be visible in between themselves then this is right solution for you.
Features
- Create unlimited user groups
- Assign tickets to specific user groups
- Customize user group permissions
- Define access levels for each user group
- Easily manage user groups in the admin panel
- Improve workflow efficiency
- Enhance customer support experience
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