Note: This is an add-on of the popular free plugin SupportCandy. Please install the free plugin first before using this add-on.

Features

• Automate your customer support process
• Assign tickets automatically based on preset conditions
• Prioritize tickets based on criteria you set
• Set reminders for follow-ups
• Create custom statuses and transitions for tickets
• Notify agents and customers about ticket status changes
• Keep track of ticket progress with easy-to-read visual representations
• Streamline your support operation for increased efficiency