Note: This is an add-on of the popular free plugin SupportCandy. Please install the free plugin first before using this add-on.

Features

• Schedule tickets for future dates to follow up with customers or team members.
• Set reminders for upcoming tickets to ensure timely responses.
• Prioritize ticket scheduling based on urgency or importance.
• Easily reschedule tickets as needed to accommodate changing priorities.
• View a calendar of scheduled tickets for better organization and planning.
• Keep track of all scheduled tickets in one centralized location for easy access.
• Improve customer satisfaction by promptly addressing their inquiries or issues.
• Streamline ticket management processes by using the scheduling feature.