Note: This is an add-on of the popular free plugin SupportCandy. Please install the free plugin first before using this add-on.
Features
- Set timers for response and resolution on support tickets
- Track how long it takes to respond and resolve tickets
- Customizable timer settings for different types of tickets
- Improve support team efficiency and productivity
- Easily view and manage timers within the support ticket interface
- Keep track of time spent on each ticket for accurate reporting and performance measurement.




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